Fennec IT — Data & Privacy

Account & Data Deletion

This page covers the CargaFlow apps published by Fennec IT: CargaFlow Cargador and CargaFlow Carrier.

Submit a deletion request

Fill in the form below and we will confirm by email within 72 hours.

Or email us directly at privacy@fennec-it.com

What gets deleted

  • Your profile: name, email address, phone number
  • Account credentials and login information
  • Activity history: cargas, bids, trips
  • Uploaded documents (licences, vehicle records)
  • Location data and device identifiers
  • In-app messages and communications

What is retained

  • Transaction records — retained for 5 years (fiscal/legal requirement). Personal identifiers are anonymised.
  • Dispute records — retained for the duration of any open dispute plus 90 days.
  • Anonymised aggregate statistics — no personal data, retained indefinitely.

Processing time

We confirm receipt within 72 hours and complete deletion within 30 days. You will receive an email confirmation once done.

Fennec IT — Uruguay — privacy@fennec-it.com